Syndicate Learning Group has helped more than 50 Banks and Financial Institutions in delivering classroom training, implementing a Learning.
We have the capability & experience to provide all kind of support to Training, Human Resources and L&D department of banks and financial institutions. We also have a small panel of subject matter experts to develop bse content or optimize the existing training content.
Our group also has an entire range of Off The Shelf Trainings to help you with any immediate training requirements.
Develop learning solutions for retail branch management, consumer and mortgage lending, insurance and more.
We develop learning solutions for business lending, agricultural lending, commercial lending, loan structure, loan recovery etc.
Learning Solutions that help you keep your staff abreast with regulatory issues.
Develop your existing staff into next generation leaders who can grow and manage your operations, profitably.
Risk management is very complex and requires new approach. We ensure that your team is armed with knowledge and tools.
Our wealth management learning solutions help your staff to guide your loyal clients on the new strategies of wealth management.
Entire banking and financial industry runs with the help of software applications and tools. We train your staff to use these tools efficiently to improve productivity.
As your organization grows, you need new staff. We provide learning solutions that make bank staff proficient within a few weeks.
Syndicate Learning has a dedicated team that caters to Banks and Financial Institutes. The entire team has experience and knowledge on the products, processes and terminology used in Banking & Financial Institutes. The team is lead ex-Bankers thus making our development process very effective for you.
for Banks and Financial Institutions
We offer artificial intelligence based Learning Management System ( LMS ) for Banks and Financial institutions. We offer LMS for employees as well as extended enterprise like vendors, temporary staff, insurance agents and freelancers. We also provide mobile learning apps for android and iOS.
We have served more than 50 Banks and Financial Institutions so far across the globe. We can safely say that our group is the most experienced group for developing elearning solutions and Learning Management System for Banks and Financial Institutions.
A credit card customer retention center for a leading U.S. financial institution wanted to improve customer retention and take steps to regain ‘lost’ customers. Management also wanted to increase the quality of service that customers received when enquiring about their credit card services and monthly statements. New employee training was minimal and coaching was disciplinary in nature. Staff turnover was high (over 50%) and employee morale was very low.
Syndicate Learning’s collaborated with the management team to conduct a thorough needs analysis, which allowed us to identify employee strengths and areas for improvement and also explore the reasons for high turnover and low morale.
Call Centre Analysis and Coaching/Training Program Development
The ins and outs of business banking can be tricky to get your head around, and when it’s accompanied by outdated computer systems and humdrum training, it’s no surprise that many new recruits run for the hills.
CityBank Business Banking was finding it difficult to get its new starters excited enough about taking calls from their business customers to complete their training. 20% of their new recruits didn’t make it through the 12-week induction period to even try out their contact centre jobs.
Recruiting and training people for banking jobs is an expensive business. With one in five recruits dropping out before finishing their training, CitiBank Business Banking needed to rethink their approach to training their contact centre staff.
Bearing in mind there are some courses that can only effectively be led by face-to-face facilitation, there are many others that can be hosted on the internet. This can make knowledge transfer to your team quicker in terms of deployment as well as numbers trained. It also gives your employees, in remote areas who, due to location, may not have had the opportunity to add to their skills, the possibility of growth.