Every year organizations pay billions of dollars for non-compliance with the laws of the land. A lot of non-compliance incidents happen because employees were either, not trained or not proactive even if they have had a formal training.
Many organizations treat Compliance Training as a statutory obligation to pass on information and comply with certification. These trainings cannot impact the employee behavior or immune the organization from the adverse impact of the non-compliance with a safe environment and social requirements.
We look at the compliance training program altogether from a different perspective. We study the challenges of organizations and approach compliance training program in a strategic manner that includes a pre-training plan, the training / learning and the post training support.
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Compliance training is looked upon as a mandatory activity imposed by regulators. These trainings when imparted as an information dump, make them monotonous. Consequently, employees do not take these trainings enthusiastically, and these trainings have a least impact on behavior.
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Compliance issues are generally lager than life issues that have impact beyond organization. These issues can impact employees and community, if not today then tomorrow. We approach to such trainings using emotional appeal and inspire the employees to be proactive in benefit of community at large.
We approach compliance training as a campaign where we focus on creating awareness around the issues and their impact on society. Our training content stresses on the consequences of non-compliance and its impact on employees and the organization.
Our approach on compliance training is not to merely pass on the information and certify learners. We work to build a positive attitude and behavior of the employees when they see non-compliance.
We believe in the policy of “Prevention is better than cure”. Our approach is to proactively create a proper channel to make employees aware about new regulations and legal updates.
While delivering content we ensure that the learners do not face a boring content. We eliminate boredom by using various interactivities, story-telling techniques, real-life examples and latest technologies.
We make use of stories, anecdotes, case studies and past experiences to enable long-term learning retention. By using post training support, refreshers & spaced learning techniques we ensure that learners are well aware and alert.
The need for learning does not end with the initial formal training about the processes. The forgetting keeps on happening & employees need ongoing support while being at work. They need training & learning support alongside work.
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OUR VALUED CUSTOMERS
KEEPING THE FUTURE IN MIND
Recently we were contacted by a large firm who was dealing with a breach of workplace standards. An investigation by HR had revealed that one of the teams had an ingrained culture of bullying, harassment and discrimination.
This finding came as a huge surprise. The firm’s core values around diversity and equality in the workplace are regularly communicated through a purposely created network, and reinforced by policies, use of inclusive language and yearly e-learning for compliance (Salt).
Unfortunately, this team also had a culture of not speaking up when inappropriate behaviour occurred, and it took for an ex-employee to lodge a formal complaint to set the ball rolling.