Today with the help of smartphones, customers are getting perspicacious by day with an infinite reservoir of knowledge on their fingertips. This increased client knowledge creates a need for the employees to stay updated and fluent in all products and services. Microlearning is delivering tiny bursts of learning material that helps train the workforce faster in a fun and engaging way. Higher completion rates, learner engagement, peer learning and improved workforce performance have made microlearning a popular necessity in organisations.